Terms of Service

These terms apply to your use of the Stork Bank website and online banking service. Individual products, such as accounts, savings and credit cards, also have their own terms and conditions, which you will receive when you apply.

You must be at least 18 years old to open an account, unless a product states otherwise. We may ask for information to confirm your identity, and we may decline an application at our discretion.

• Keep your password and security details private and never share them.
• Do not let anyone else use your online banking or cards.
• Tell us straight away if you think someone else knows your details or has used your account.
• Lock your card from your dashboard if it is lost or stolen.

Please check payment details carefully before you confirm a transfer. Some payments, including international transfers, may be reviewed before they are processed, and fees or processing times may apply.

We may suspend or restrict access to your account if we suspect fraud or misuse, if required by law, or if these terms are broken. Where we can, we will tell you before we do this and explain why.

You must not misuse our website, attempt to gain unauthorised access to our systems, or interfere with the service for other customers. Website content is provided for general information and may change without notice.

We may update these terms from time to time. If a change affects you, we will let you know in advance where required.

Questions about these terms can be sent to support@storkbank.com.