Accessibility statement
We want everyone to be able to use Stork Bank's website and online banking, whatever their needs.
Last updated: September 2026
1. Our commitment
Stork Bank is committed to making our website and online banking accessible and easy to use. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
2. What we're doing
- Designing pages that work on phones, tablets and desktop computers.
- Using clear headings, readable text and sufficient colour contrast.
- Supporting browser zoom up to 200% without loss of content.
- Adding text descriptions to icons and controls where needed.
- Reviewing new features for accessibility before they are released.
3. Known limitations
Some older content and downloadable documents may not yet be fully accessible. We are working to improve these areas as part of our ongoing updates.
4. Feedback and support
If you have difficulty using any part of our website, or need information in a different format, please email support@storkbank.com. Tell us which page you were using and what the problem was, and we'll do our best to help.