Privacy Policy
How Stork Bank collects, uses and protects your personal information.
Last updated: September 2026
1. Who we are
This policy explains how Stork Bank (“we”, “us”, “our”) handles personal information when you visit our website, apply for an account or use our online banking services.
2. Information we collect
We may collect the following information:
- Identity details such as your name, date of birth and identification documents.
- Contact details such as your email address and phone number.
- Account and transaction information, including payments, transfers and card activity.
- Technical information such as your IP address, device and browser type, and sign-in activity.
- Any information you provide when you contact our support team.
3. How we use your information
- To open, operate and manage your accounts and cards.
- To process payments, transfers and deposits.
- To verify your identity and prevent fraud, money laundering and other crime.
- To keep our services secure and working properly.
- To respond to your questions and requests.
- To meet our legal and regulatory obligations.
5. How we protect your information
We use encryption, secure authentication and access controls to protect your information, and we limit access to staff and partners who need it to do their job.
6. How long we keep it
We keep your information for as long as you hold an account with us and afterwards for as long as we are required to by law, for example to meet record-keeping and anti-money-laundering obligations.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain uses of it, and to receive a copy of it. To make a request, email support@storkbank.com.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.