We're here to help

Get in touch with the Stork Bank support team. We aim to reply to every message within one business day.

Email support

For account questions, payments, cards and general enquiries.

support@storkbank.com

Report fraud or a lost card

Lock your card instantly from the Cards page in your dashboard, then email us with the subject “Urgent – Fraud”.

Go to my cards

Quick answers

Many common questions are answered in our Help Center and FAQ.

Browse the FAQ

Before you write to us

To help us find your account quickly, please email us from the address registered to your account and include your full name.

We will never ask for your password, full card number, CVV or one-time passcodes by email, phone or message. If someone does, do not share them — report it to us straight away.